|As a small, local hospital, we had realized that our data management systems were outdated. This is a huge problem because detailed and organized data is what helps keeps personnel informed and also keeps mistakes from being made. So we started researching our options. Who offered the best data management? Where could we find the best analytics solutions? Would it be an affordable option? That’s when we discovered Health Catalyst. They had an option for every single one of our needs. Their services made such a huge impact on our hospital’s efficiency level that we wanted to describe our experience and recommend Health Catalyst to any and all other healthcare facilities that feel it’s time for an update.|
In terms of data management, we were having trouble with unification of information in a timely manner. Health Catalyst has an option called Late Binding Data Warehouse Platform. Having an all-encompassing data warehouse at our fingertips complied all of our hospital’s analyzed statistics in one place. Before we applied this program to our interface, it was nearly impossible to get an accurate read on reporting analysis. It offered a huge storage system to compile and organize data for analysis and the late-binding feature was preferable for our situation because it works better with “what-if scenarios.”
The Catalyst Analytics platform offered an advanced Atlas metadata management system which is a web-based tool that can store, search for and display metadata. It’s very easy to use because it works like a Google search where you can enter specific keywords and returns exact lexical matches. The exact lexical match is perfect for names of patients, doctors or medications, where you do not want just a similar match.
The data acquisition and storage options were highly customizable – perfect for our specific needs. Health Catalyst makes it possible to design your own Source Marts which are automatically loaded in the corresponding Source Marts with very little, if at all, transformation to the original. They also created a highly reliable subsystem that supported all of the data storage and extractions that we made.
Another feature of the Late Binding Data Warehouse Platform that we found very helpful was its advanced data security and authorization system. This allowed us to assign employees to a certain tier level of security for data protection. Tier one allowed personnel to browse information, but not make any changes to our data marts. Tier two allows access to data marts with specific permission, and tier three is available only to system administrators. This helped us to keep patient information along with the hospital’s critical information safe.
Perhaps the best part of Health Catalysts services, and the reason we highly recommend them, is their customer service. It is absolutely top-notch. They provide their own implementation services that seamlessly transferred our hospital’s system to their system. Engagement executives kept our stakeholders informed and onboard throughout the entire transition. They also have highly knowledgeable technical directors who helped our IT specialists to identify our most important data sources and validate all the hardware and software installations. Overall, it has continued to be a rewarding experience working with Health Catalysts and we look forward to a continued partnership.